FAQ
How to send a luggage or parcel to or from Australia?
It's very simple, you just have to book a door-to-door delivery from or to Italy on our website, Eelway.com. A carrier will pick up your luggage or parcel directly from your door and deliver it to you in record time to the desired address. This can be in Italy or anywhere in the world. And all this for an unbeatable price and unbeatable security. Free yourself from your luggage and no longer pay excessive fees with your usual airlines.
How long will it take for my shipment to arrive?
Our carriers are specialized in the express delivery of luggage to Australia and abroad. When you place your order, you will have the choice between several delivery times: express delivery or standard delivery within a few days. In addition, you can now deliver your luggage to any address: home, hotel or even work.
How much does it cost to ship a suitcase to or from Australia?
The price of your shipment will depend of the size of your suitcase or parcel. Get a quote in 2 clicks on our website. We work with professional carriers who offer exclusive and advantageous discounts just for you. Don't wait and enjoy to travel free!
Is my shipment safe with Eelway?
Thanks to Eelway, your luggage will arrive safely at its destination. Our customer service is available 7 days a week to ensure the proper transport of your shipment. This allows us to answer all your questions and resolve your concerns. In addition, your suitcase is insured for free!
How to book a shipment to Australia with Eelway?
All you have to do is visit our website eelway.com and make a simulation by entering the number of packages or luggage to send, as well as your collection and delivery address. Once you have made your reservation, a carrier will collect your belongings at your door and deliver it safely to where you want.
About Australia:
Australia is a very large country in the southern hemisphere. Australia covers most of Oceania. This country is governed by a system of liberal democracy, the national language is English. It is a very attractive destination, particularly because of the great diversity of its landscapes and regions, and the many very special animal species often found in open spaces. Especially in the country's 500 national parks, a world record. Each year, Australia welcomes just over 7.5 million foreign tourists. A figure that is constantly rising. In order to accompany them as best as possible on their journey, we at Eelway have decided to help these travelers by offering a service that transports luggage, parcels and bulky objects from door to door. This service of shipping luggage and parcels to Australia will allow you to avoid taking care of your luggage or other bulky objects during your journey so that they run stress-free. Entrust us with your parcels and luggage, we take care of the transfer of your parcels to Australia.
What are Australia's 4 most popular destinations?
- Sydney : This city shines throughout the world, particularly through its majestic opera house. It's beautiful, easily accessible beaches and Australia's iconic monuments are the city's greatest assets.
- Perth: Perth is defined as the state capital, the sunniest city in Australia and the most isolated metropolis in the world. The people of Perth will tell you that the best beaches in Australia are here.
- Darwin: Contrary to popular belief, this city is not dull and uninteresting, it is indeed a young and dynamic destination
- Brisbane: Brisbane is Australia's third largest city after Sydney and Melbourne. Brisbane is also the capital of the state of Queensland. A dynamic city, with many activities, magnificent buildings. A semblance of New York.
What to do in Australia?
- Overflying the Coral Reef: Known throughout the world, this coral reef is a wonder to the eyes but unfortunately threatened by ocean pollution.
- Diving: The aquatic fauna and flora in Australia is very developed and above all very rich. Corals and fish are beautiful in color and shape.
- Observing White Sharks: Known for its diverse flora and fauna, Australia is best known for its seabed, which is home to a highly developed predator population. If you are looking for an unbeatable activity in terms of sensations, you can try diving in a cage and observe the great white sharks.
- Discover Sydney: Sydney is the city not to be missed in Australia. Its skyscrapers, its boat rides, its beaches, its monuments, its parks, there are a multitude of interesting activities. You will not be disappointed.
Why shipping your bag to Australia?
When you move to a new country:
To achieve the goals of your new life, you already need to start by travelling with peace of mind. What to do when airlines do not accept to transport luggage and bulky parcels ? Thanks to Eelway, you can easily and quickly transfer your business to Australia.
You are going to study in Australia:
Eelway exports your luggage door-to-door to help you succeed in your student year in Australia. Thanks to our competitive average rates and our negotiations with renowned international carriers, we will ship your luggage and parcels quickly and cheaply to Australia.
To send your favourite sports or leisure equipment to Australia:
If you travel to Australia to practice your favorite sport, we will send you your bulky packages. We can ship your surfboard, but also send your musical instrument, piano, golf clubs...
To travel serenely to Australia :
You will start your journey in Australia without any extra weight and without worrying about the stress of your luggage. We will therefore ship your package door to door very quickly.
In order to cope with the stress of lost luggage lost by airlines :
Indeed, in Australia, luggage losses are recurrent given the tourist and local influx at airports... And the same is true for flights in luggage. That is why our services are there to address these problems. Eelway transfer your luggage to Australia by picking it up at your door and delivering it to the address you want and when you want it. Because taking a taxi with your suitcases and a surfboard is not easy, it is obvious that a service like ours helps the smooth running of a trip. You will be in the best conditions to enjoy your trip to Australia.
In order to limit luggage costs during your flight :
Airlines very quickly overcharge packages, luggage and bulky bags. If your suitcase exceeds the authorized weight by 500g, you will have to pay full price. It is therefore all the more complicated to ship very largepackages.
What are the size limits of airlines for cabin luggage?
The maximum size for carry-on luggage when travelling in Australia varies depending on the airline. As a general rule, the size limit for your cabin luggage is 55 x 40 x 23 cm and a weight that varies between 5 and 10 kg.
What are the size limits of airlines for checked luggage ?
The maximum size for checked luggage when travelling in Australia varies depending on the airline. However, many airlines allow checked luggage up to a maximum of 158 cm (height + depth + width). The maximum accepted weight for checked luggage varies between 18 and 30 kg. It can therefore be very complicated to carry your luggage or parcel when travelling to Australia. It can also be very expensive. We recommend our door-to-door transfer service in Australia.
What are the benefits of Eelway's luggage and parcel shipping service in Australia and the size and weight limits for sending luggage and parcels?
International transport of Eelway luggage and door-to-door parcels will spare you the nightmare of a failed arrival with a lost suitcase, an unbreathable heat to pull your luggage, and the fear of theft when travelling in the city. And not to mention all the airline restrictions on your luggage.
Fortunately, at Eelway, we allow you to travel without constraint :
- Send up to 75 kilos per piece of luggage and sports equipment
- Your package and luggage are insured
- Secure international logistics network
- Real-time luggage tracking by email and SMS
- No luggage size limit
- No excess luggage charges
- Customs formalities carried out on your behalf
- Your luggage is sealed and insured
For students and professionals, our service can be very efficient, easy and practical. You can send as many units as you want, door to door, whenever you want and wherever you want.
How does the luggage and parcel service work in Australia ?
Our booking engine allows you to book your luggage transfer to Australia at any time of the day or night. A transfer of luggage, parcels and bag from your departure home to your arrival address, which makes this service a major asset for travelling quietly with fragile, heavy, bulky items... Eelway is above all simplicity:
- You entrust us with your luggage or parcel directly to your home, hotel...
- You travel peacefully without stress and without your luggage
- On arrival, you receive your luggage or parcels at your home or hotel of destination.
Your luggage and parcels are sent by two transport companies: DHL and FEDEX. For each destination you have three choices depending on the speed of delivery and the delivery rate.
Are my packages and luggage sent by Eelway protected ?
The luggage you give us is insured and secured up to €1,000 per unit at no extra cost. In addition, during the entire shipment we will inform you by email of the progress of your luggage. That's also Eelway, a guaranteed transparency for more trust.
How to ship your luggage and parcels out of format for airlines in Australia ?
Ship your surfboard or kayak to Australia :
Australia is the land of surfing, waves and mythical spots in 28° waters all year round. Unfortunately the surfing equipment but aquatic in general is fragile and bulky. Airlines can quickly overcharge large items, and their safety is not 100% guaranteed. Moreover, once there, it is difficult to find a taxi big enough to bring your suitcase and especially a surfboard or a canoe kayak. The risk of breaking your equipment yourself cannot be ruled out. That's why the delivery of surfboards to Australia is the ideal service to avoid all transportation problems and avoid a bad stay.
Australia also has majestic golf courses of international renown. Thus, the transport of golf clubs can be quite justified, as its equipment is often of better quality than the rental equipment. But the transport of this equipment is impossible with the help of a single suitcase given the number of clubs needed to be able to play correctly. Eelway therefore offers you to transport it home from your golf clubs so that you can fully enjoy it once you get there.
Have your bike transported to Australia :
Australia is an extremely large and beautiful country, it is not uncommon to see people doing road trips by bike on the Australian coast... if you want to enjoy it during your stay, if you want to resell it or even if you want to participate in a competition, Eelway is here to send your bike quickly and carefully rather than fighting with your airline and pay huge fees. To deliver your bike to Australia or any other destination, it must be dismantled and packed. This will reduce the size of the package and make it easier to transport.
What items are prohibited by parcel in Australia ?
There are some restrictions when sending packages or luggage to Australia for security reasons. Here is the list below:
- Medication
- Perishable foods
- Animal products
- Aerosols
- Cash, credit cards, debit cards
- Dangerous goods
- Hazardous products
- The plants
- Liquids
How to pack your packages to send your luggage and parcels to Australia ?
For baggage transfers in Australia, it is important to properly pack your package in order to best protect the contents of your baggage or package. So you need:
- A solid base adapted to your parcel and luggage: cardboard box, solid suitcase...
- Bubble wrap or rag to secure your package or luggage and prevent it from moving and getting damaged during transport
- Scotch tape and a pair of scissors
- A pen to stipulate "delicate" as well as the direction of your package and/or luggage
What are the customs rules in Australia and what items are prohibited from entering the country ?
Customs rules decide what can and cannot be imported into a country. It is therefore prohibited to send and/or transport the entire list below within Australia :
- Fresh fruit and vegetables and meat products.
- Any kind of weapons, firearms or fireworks / explosives
- Clothing, footwear or camping equipment contaminated by soil, mud or clay
- Prescription drugs, unless you have a prescription on your behalf for each drug. Steroids must also be reported. Over-the-counter medications, such as aspirin or paracetamol, do not need to be reported.
- Cigarettes or alcohols whose quantity and volume of alcohol exceeds the deductible limits in Australia
- Coral, ivory or traditional medicine products
- Amounts over AUD 10,000 must be reported, including cheques, cash and money orders.
The advantage of entering Australia without your luggage is that you do not need to declare everything you are carrying in detail, as we take care of the formalities for you. Provided that you respect the items that are prohibited both on entry into Australia and in air transport.Indeed, upon entering Australia, the traveller is required to:
- account for the goods it transports
- pay the mandatory duties and taxes on the goods transported
- comply with exchange control formalities
What are the other ways to ship luggage to Australia ?
Send by sea freight and container shipping :
Sea freight transport is an economical way to send your packages abroad, however, it is an export method with very long delays, so it is not the best way to receive your kayak in time for your holidays.
An international relocation :
International relocation by specialized companies is an excellent way to transfer a very large volume of business from one country to another. However, this is a particularly expensive method given the different means of transport that need to be used, and the distance.
Send by air freight :
Air freight is certainly the most efficient and fastest means of transport and export, but not necessarily the most respectful of fragile products and is above all a very expensive means of transfer.
Life in Australia :
The Australian population is very relaxed and welcoming. With the lowest population density in the world, Australia is the country of good living in almost all major cities. The cost of living is high but if you go to Australia to work, the wages are quite high, which helps to rebalance. Nevertheless, meat is cheaper in Australia, but cheese and wine are more expensive. On average, the salary of an adult working full time is 1046€ per week.
When to go to Australia ?
Winter and summer are reversed between Australia and the rest of the world, so the most favorable climate to travel to Australia is December to March and the coldest June to August. Nevertheless, temperatures remain above 15° on average throughout the year.
